This website is owned and operated by Connect2Furniture Limited ("our", "we" or "us") and accessible at URLs www.connect2furniture.co.uk. Connect 2 Furniture Ltd is the controller of all personal information collected on this website ("Site").

We believe strongly in protecting the privacy of all website users ("you"/ "your") and this notice sets out how we use your personal data ("personal information").

Accordingly, Connect 2 Furniture Ltd has reviewed its policies and practices to ensure that they meet legislation introduced within the European Economic Area (EEA), which includes the European Union (EU), in line with the EU Data Protection Directive (95/46/EC) and subsidiary directives ("the Directives"), as implemented in English law by the Data Protection Act 1998 and will continue to ensure that its policies and practices comply in all respects with any future laws and regulations in relation to your privacy.

Your consent

Unless you have expressly indicated otherwise, you consent to the collection, use and transfer of your personal information under the terms of this privacy policy.

What personal information do we gather from you?

We gather personal information such as contact names, e-mail addresses, postal addresses, telephone numbers (mobile/cell or otherwise) and website addresses, your additional comments that you provide voluntarily when you contact us by e-mail. For example when you complete our "newsletter sign up" form, in order to allow you to purchase services from us; or when you complete our "newsletter sign up" form; or when you generally request details about our services by e-mail, you provide us with personal information which we hold and use for the purposes set out in the next section.

Use of your personal information

Our main aim in gathering your personal information is to provide you with a customised service.

We will process all the personal information we collect and hold on you fairly and in accordance with applicable law. As further explained in this privacy policy, we will ensure the quality and security of your personal information; and we will fully respect your rights, interests and fundamental freedoms with regard to your personal information.

We will only collect, record, process and store data which are needed to fulfil our contractual obligations towards you, our customers and our business partners within the Connect 2 Furniture (as defined below) to serve other legitimate business interests such as credit assessment or marketing; or to comply with legal requirements. Specifically, if you (whether on your own or another's behalf) fill in your details on our respective on-line ‘news letter sign up” or “affiliate sign up”, we use your personal information in order that we can contact you and respond to any questions, enquiries and needs that you may have and we will send to you by one or more of ordinary mail or other non-electronic means, e-mail or other electronic means marketing information and news, for example, relating to our new service offerings, special offers, other promotions and offers, as requested by you or that we consider may be of interest to you. We also use your personal information so that we can carry out your requests for our provision of services or our procurement of such services by one or more of our business partners within the Connect 2 Furniture Group (as defined below). If you purchase services by telephone, on-line or face to face as appropriate and available from time to time, we collect data so that the services can be supplied to you and those services performed as efficiently as possible. We may also use aggregate personal information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate, personal information to third parties, but only where having first obtained your express consent to do so. These statistics will not include any data that can be used to identify any individual.

However, please note that we will not contact you for these above purposes unless you authorise us to do so by either checking any relevant boxes (e.g.: when submitting your personal information to us using our ‘newsletter sign up’ form) to authorise us to make such contact or you provide such authorisation in writing to us or electronically via the website (if applicable). If you initially authorise us to contact you, and subsequently elect to discontinue receiving such communications, then we will cease contacting you.

When we collect personal information from you, we will by way of Fair Processing Notice identify ourselves and inform you of the purpose(s) for which we collect the personal information.

If we record or monitor telephone calls to and from any customers, for staff training and quality control purposes, we will first inform you that such recording and monitoring is taking place and the related purpose.

If, at some time in the future, we wish to use your personal information in ways other than those set out in this privacy policy and requiring your prior consent, then we will notify you about this and seek your permission to do so.

Sharing of personal information

We may share personal information within the Connect 2 Furniture group of companies; by this expression, we mean each and any subsidiaries within the Connect 2 Furniture group of companies, together with its officers, employees, agents, and contractors (including data processing agencies ("processors"), distributors, consultants, suppliers. The Connect 2 Furniture Group will process your personal information in accordance with this privacy policy and all privacy and communications legislation.

We will not share your personal information with any third party organisations outside of the Connect 2 Furniture Group, without first obtaining your permission to do so.

In order to provide services to you, we do not currently envisage our wishing to transfer personal information about you to any member or members of the Connect 2 Furniture Group outside of the EEA. We acknowledge that some countries where other facilities or companies or third party organisations are situated may have no data protection legislation, or laws which are less rigorous than the legislation introduced by the Member States of the EU and the EEA. Accordingly, in the event that we wish to transfer your personal information to any member or members of the Connect 2 Furniture Group outside of the EEA in the future, we will require binding contractual undertakings and monitor compliance in order to ensure that your rights with regards to any such processing and your personal information will remain adequately protected.

Of course if we need your further specific and express consent to do this, we will obtain it before transferring any personal information.

In all cases, any use of your personal information by the Connect 2 Furniture Group which has been instigated by us, will comply with this privacy policy.

You acknowledge that we reserve the right to use or disclose any personal information as needed to satisfy any law, regulation or legal request, to protect and defend the integrity of the website (including to enforce our Website Terms & Conditions or this privacy policy) and you, to fulfil your requests and/or to cooperate in any law enforcement or regulatory investigation.

Further, we may seek personal information on your racial or ethnic origins, political opinions, religious or other beliefs, trade-union membership, physical or mental health, sex life or criminal convictions. When we do collect such data, it will be limited to data which are: required to be kept by law needed for legal proceedings or to establish, exercise or defend legal rights (including protection against fraud) clearly and strictly necessary to fulfil a contract between you and us

Save for that stated above, we do not transfer or disclose personal information we have collected from you in connection with our website activities, to third parties outside the Connect 2 Furniture Group.

If, in the future, a third party organisation acquires Connect 2 Furniture or substantially all of its assets (whether by merger, acquisition, reorganisation or otherwise) your information, including personal information, may well be one of the transferred assets.

Cookies

A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website, to track the pages you looked at while visiting our website and therefore to improve our service to you. Cookies may also be used to compile aggregate personal information about the areas of our website which is visited most frequently. This aggregate personal information can be used to enhance the content of our website and make your use of it easier. If you wish to remove our cookie, you may configure your browser to do so. However, if you do so, you may not be able to use certain features on our website. To remove cookies from your web browser or to obtain further details on cookies, including information on persistent and session cookies, please go to http://www.aboutcookies.org.

Protection of your personal information

The internet is not a secure medium and we cannot absolutely guarantee the security of your personal information provided over the internet. However we have put in place various security measures as set out below.

We will only provide access to personal information on you to those members of the Connect 2 Furniture Group who we consider need such access in order to carry out our contractual obligations. We have taken appropriate steps to ensure the security of personal information, whether it is stored in computer systems, paper files or other storage media. Further, the Connect 2 Furniture website and associated databases are protected by certified firewalls and 128 bit encryption SSL in order to protect your personal information from access by unauthorised persons and against unlawful processing. The website uses the latest technology with full backups. Password protection is provided for all registered users of this website. All outgoing and incoming email is scanned for viruses.

We expect the same high standards of security and confidentiality of any processors, agents or sub-contractors we employ to process data for us.

We also keep your personal information confidential.

Your rights: Accessing, updating and retention of personal information

We will employ effective procedures and safeguards to ensure that the personal information we hold on you are adequate, relevant and not excessive in relation o the purposes for which they were obtained, as well as accurate and up-to-date. Where we become aware of any inaccuracies in the personal information we hold, we will correct and, where appropriate, delete incorrect personal information. Retention periods are in place to ensure that personal information are only stored whilst they are required for the purposes in question or to meet administrative, legal and regulatory requirements. Where personal information is no longer required, we will ensure that they are disposed of in a secure manner.

Further, you have the right to require us to cease the communication of marketing material to you, and we will ensure that your request is complied with.

You have the right to see all the personal information we hold on you. Should you wish to have access to all or a particular part of your personal information, please contact our Data Protection Compliance Officer by using the methods listed below. Such access will be granted in accordance with the requirements of national legislation and subject to any discretionary allowance for Connect 2 Furniture to make a charge payable by you to cover our administration costs incurred in providing you with such personal information. Such payment is to be made on application for access to your personal information and is to be no more than the maximum stipulated by national legislation (if applicable) The information will be forwarded to you within an appropriate period of time in accordance with national legislation, but in any event no more than forty (40) days from the date of such request for access. Where any discrepancies are discovered following your enquiry, we will take immediate steps to validate and, where appropriate, correct our records to ensure that your personal information is accurate and kept up-to-date. We will confirm the actions taken in writing to you within an appropriate period of time in accordance with national legislation, but in any event no more than 40 days after receiving your request to amend our records. Further, if you would like to change your preferences for contacts from us or other members of the Connect 2 Furniture Group, you can let us know by contacting us by using the methods listed below.

Changes to our privacy policy

From time to time, it may be necessary for us to change this privacy policy, so please check here periodically.

Links

This website contains links to other websites.

Please note that if we are a promotional selected third party organisation of an unrelated third party organisation (for example where we are not asking you to submit any personal information to us but are simply providing personal information on our website) and a link exists to that other third party organisation's web site where one must visit to take part in that third party organisation's promotion, offer or other activity, then the privacy policy of that other third party organisation will apply instead of ours.

Please note that we are not responsible for the privacy policies of such other websites and we advise you to read the privacy policies of each website you visit which collects personal information.

Questions or complaints

We reiterate that by submitting your personal information to us you consent to the use of that personal information as set out in this privacy policy. If you have any questions, concerns, comments or complaints about this privacy policy and/or our collection, use or accuracy of your personal information, or if you wish to see any of the personal information we hold on you, or if you wish us to stop processing your personal information for any particular purpose or purposes, then please contact us by e-mail at support@connect2furniture.co.uk or in writing to 81 Centaur Court, Claydon Business Park, Great Blakenham, Ipswich, Suffolk, IP6 0NL.